Yeti Privacy Policy

At Yeti Casino, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we, L&L Europe Ltd (company number C53706, registered at Northfields App 7, Vjal Indipendenza, Mosta, MST9026, Malta), collect, use, store and protect your information when you visit Yeti Casino or use our services. By registering with Yeti Casino, you agree to the practices described below.

Information We Collect

When you create an account or use our platform, we collect several categories of information to provide you with our services and comply with our licensing obligations under the Malta Gaming Authority (licence MGA/B2C/211/2011), the UK Gambling Commission (licence 38758), and Spelinspektionen.

• We collect your registration details, including name, date of birth, address, email and phone number
• We gather identity verification documents such as proof of ID and proof of address, required for transactions over £700 (€1,000) or cumulative transactions of £1,400 (€2,000)
• We track your gaming activity, deposits, withdrawals and bonus usage
• We record your payment method details when you deposit via Visa, Mastercard, PayPal, Apple Pay, Trustly, Skrill, Neteller or other supported options
• We log technical data, including IP address, browser type and device information when you use our Android app or access our site via desktop or mobile browser

How We Use Your Data

Our purpose in collecting your data is to operate Yeti Casino safely and legally. Here at Yeti Casino, we use your information for the following purposes:

• We verify your identity and age to comply with anti-money laundering and responsible gambling regulations
• We process your deposits and withdrawals through our supported payment methods
• We personalize your experience, including welcome bonuses, free spins offers and cashback promotions
• We send you marketing communications if you have opted in, such as Wicked Wednesday Reload offers and new-game notifications
• We monitor for fraud, problem gambling behaviour and VPN or proxy usage that may affect eligibility for offers such as our Unlimited Cashback

Legal Basis for Processing

We at Yeti Casino process your personal data based on several legal grounds, including the performance of our contract with you, compliance with our legal and regulatory obligations, your consent where required (for example, marketing emails), and our legitimate interest in preventing fraud and maintaining platform security.

Sharing Your Information

Our Yeti Casino platform shares data only where necessary. We may disclose your information to:

• Payment providers such as Trustly, Skrill, Neteller, PayPal and banking partners to process transactions
• Regulatory authorities, including the Malta Gaming Authority, UK Gambling Commission and Spelinspektionen
• Game and live providers such as Evolution Gaming, NetEnt, Pragmatic Play and Microgaming, where necessary for game functionality
• Identity verification and fraud prevention partners
• Law enforcement agencies when legally required

We do not sell your personal data to third parties for their own marketing purposes.

Cookies and Tracking Technologies

Our Yeti Casino website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyse site traffic. For full details, please refer to our separate Cookie Policy. You can manage cookie preferences through your browser settings at any time.

Data Retention

We at Yeti Casino retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including meeting our regulatory and legal obligations. Transaction and verification records are typically retained for the period required under Maltese, UK, and Swedish gambling regulations, even after your account is closed.

Your Rights

Depending on your jurisdiction, you have certain rights regarding your personal data. At Yeti Casino, we aim to make exercising these rights straightforward:

• You have the right to access the personal data we hold about you
• You can request correction of inaccurate or incomplete information
• You may request deletion of your data, subject to our legal retention obligations
• You can object to or restrict certain types of processing, including marketing communications
• You have the right to data portability where technically feasible
• You can withdraw consent at any time where processing is based on consent

To exercise any of these rights, you can contact our support team via live chat, available 24/7, or email us at support@Yeti Casino.com. For complaints specifically related to data handling, you may also reach us at complaints@Yeti Casino.com.

Data Security

We implement industry-standard technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. Our Yeti Casino systems use encryption and secure servers to safeguard sensitive information, including payment details and identity documents.

International Data Transfers

As we operate across multiple markets, including the United Kingdom, Sweden, South Africa, New Zealand, Ireland, Denmark, Iceland, Jersey, Guernsey, Norway and Finland, your data may be transferred outside your country of residence. Where this occurs, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.

Responsible Gambling and Data Processing

We at Yeti Casino use certain data processing tools to identify patterns associated with problem gambling. This may include monitoring deposit frequency, session length, and behavioural indicators to support our responsible gambling commitments and to offer tools such as deposit limits and self-exclusion where needed.

Third-Party Links

Our website may contain links to third-party sites, including payment providers and game studios. We are not responsible for the privacy practices of these external sites, and we encourage you to review their respective privacy policies.

Children's Privacy

Yeti Casino is intended exclusively for individuals who meet the legal gambling age in their jurisdiction. We do not knowingly collect personal data from minors, and any account found to belong to an underage individual will be immediately closed.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about how we handle your personal data at Yeti Casino, please contact our customer support team, available 24/7 via live chat, by email at support@Yeti Casino.com, or by phone at +356 2033 0252 (UK: +44 1223 931492, Sweden: +46 10 750 2791), available from 07:00 to 00:00 GMT.